Why HRS Erase?

Communication is the cornerstone of service.

At HRS Erase our commitment to clients starts with a higher level of communication. From customized reporting options to our commitment to resolve any problem possible within 24 hours or less you will find a refreshing change in the way we communicate with clients. Enhanced communication greatly benefits patients as well, we keep our caseloads lower to insure that we provide the most personal service possible to patients. Along with providing more personal service we help to manage patient satisfaction and go above and beyond for patients to make certain satisfaction ratings stay optimal.

Accountability is the hallmark of performance.

As a part of our value added service HRS Erase runs a reconciliation report every month to insure that all accounts and their billing status are current. This keeps accounts from "falling through the cracks" and provides your hospital with up to date account information quickly and regularly. Our custom reporting options allow you to see the information that is most important to you any way you like it. Not everyone operates to such a high standard of accountability but we think it is vital to delivering a higher standard of performance for you.

Quick Stats

  • Eligibility Rates
    HRS Erase has eligibility success rates of 87%, much higher than the national average.
  • Disability Success Rates
    With Disability success rates of 79% HRS Erase is a leader in the field.
  • Careful Case Review
    HRS Erase starts with lower caseloads to provide more personal service to your patients and then reviews 100% of all patient files by supervisors to insure every eligible patient receives the benefits they are entitled to.

Our Caseworkers, the Backbone of HRS Erase

Our caseworkers are unique in the industry, from careful screening and hiring processes to advanced training and testing to insure familiarity with all local and Federal laws and regulations, we take great pride in the education and the quality of service our caseworkers deliver. At HRS Erase no caseworker works alone, our highly trained management team oversees all patient cases and never closes any case until it has received a complete supervisor review. Other eligibility companies often close cases that are viable... costing you income and patients. Our comprehensive approach makes sure that no patient is left behind and that your hospital receives customized, up to the minute reports to help you manage your AR days better. HRS Erase also has one of the lowest resolution times in the industry to make sure that not only do you get paid fast, you also get paid everything that is possible.

Combined with HRS Erase's patient focused approach we work hard to make certain you get the maximum dollars paid while keeping your patient satisfaction scores at an all time high. We understand that every interaction with a patient is an opportunity to either keep or lose that patient. At HRS Erase we believe that patient advocacy is another opportunity for patient retention and we go above and beyond to make sure your patients stay your patients. More resolved patient accounts, better satisfaction and better communication raise the bar in the eligibility industry. If you want more from your eligibility vendor contact HRS Erase today to get more information on what we can do for you.

 

Our Secret Ingredient

HRS Erase uses the latest in technology but we never lose sight of the fact that elgibility is a people business. We add an extra ingredient to our service, we genuinely care about the patients we serve and the outcomes of their eligibility cases. We know that caring isn't something we have to do, we just know we are better because we do it. Find out today how HRS Erase's secret ingredient can help your hospital collect more revenue and retain more patients.